So, what exactly is our culture and what are our values? And how does this benefit you? By working  with Msantos Intellectual Property, we assure you:

 

A true partnership – We aim to be an extension of your business, meaning we will get to know your company, your goals and the specific challenges you are facing, so we can offer exactly the right legal solutions for you.

 

Personalized client care – We tailor our service to the way you want us to work. That means everything, from payment terms to how we communicate with you, allowing us to provide a service that perfectly fits your business.

 

Simplicity – When facing a legal issue, we know you want it solved quickly, cost-effectively and having the hassle brought to a minimum. By offering an objective and flexible approach, we always look to find the most straightforward, efficient way to handle your requirements.

 

Clear, efficient communication – Your time is valuable, so we make sure to tell you exactly what you need to know, when you need to know it. We keep our e-mails and phone calls straightforward and on point, while being always available when you need to speak to us.

 

Openness – We are completely transparent about our pricing, methods, strategy and anything else you need to know about working with us. We believe in frank communication, so if you have a question, just ask!

 

A meritocratic approach – We don’t believe in rigid ways of working or protecting our egos. We make sure you get the best ideas and quality of work our team can offer, regardless of seniority or status.

 

Mutual respect – Our culture is built around firmness and kindness, governing the way we work together as a team and with our clients. This approach allows us to build effective, friendly and lost-lasting relationships that benefit everyone involved.

 

Attention to detail – We treat each case with exceptional care and do not use paralegal pools or automated communication services. That means every case is reviewed and communicated through a professional IP agent, ensuring every angle is covered and no detail is missed.

 

Great quality work – As important as all of our other values are, if the work we produce doesn’t meet the highest standards, we would be failing our clients. However, what we have found is that our approach means we are able to offer the very best quality legal service to every client consistently, making us the IP experts you can always rely on.

 

If you need assistance with any aspect of IP law in Brazil, our highly experienced specialized intellectual property lawyers will be happy to help.

 

You can call us on +55.21.3747.1843, e-mail us at info@msantosip.com or use the contact form to ask us a question.